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Opioid Addiction Treatment ECHO:  FAQ

What is the ECHO model?

  • The ECHO Model links expert specialist teams at an academic or medical “hub” with primary health care team members in local communities – the “spokes” of the model. The Opioid ECHO program is nationwide with 5 hubs across the country.

  • During the first 30 minutes or so of a teleECHO session, one of the specialist at the “hub” gives a brief lecture. For more information on curriculum topics for these presentations, click here:

  • The curriculum for the lectures repeats every 12 sessions (or every 6 months).

  • The remaining 90 minutes is dedicated to de-identified patient case presentations from the spokes.

  • Which health care professionals can participate in the Opioid ECHO program?

  • We welcome participation by all members of the health care team, including, but not limited to prescribing providers, nurses, behavioral health providers, pharmacists, medical assistants, and community health workers.

  • How do I participate in a teleECHO session?

  • To be able to join a teleECHO session, participants must install Zoom (free of charge) on their computer or mobile device. Please check your audio and computer webcam prior to the first session. We would like all participants to keep their webcams turned on during the sessions. Call 505-750-4897 for technical support.

  • In general, we would prefer participants not to phone in because being able to see everybody helps facilitate a supportive learning community. However, we can make exceptions on a case-by-case basis for individuals who do not have internet access.

  • Who is eligible to participate in the Opioid Addiction Treatment ECHO?

  • Any member of a primary care team from a HRSA-funded health center. Priority will be given to health centers which received HRSA’s Substance Abuse Service Expansion (SASE) award. To see if your health center received SASE funding, click here.

  • What is required in order to obtain the “certificate of completion of training in opioid use disorder treatment” from the American Society of Addiction Medicine (ASAM) and the ECHO Institute?

  • To earn a certificate, an individual is required to: 1) Participate in at least 12 teleECHO sessions, 2) present at least 2 patient cases for discussion, and 3) complete the brief surveys—one before you attend any session and one after each of the 12 sessions. (You also receive free CME/CEU/CNE credits for each post-session survey that you complete.)

  • Certificates are available to all healthcare disciplines, including prescribing providers, nurses, pharmacists, community health workers, medical assistants, counselors, social workers, and other behavioral health providers.

  • Is it true that attendance at Opioid ECHO sessions can be applied toward NP and PAs’ education requirements for a buprenorphine waiver from SAHMSA?

  • Yes! Attendance at an Opioid teleECHO session counts towards the additional 16 hours of training required for PAs and NPs to qualify for the buprenorphine waiver FREE OF CHARGE! See flyer for more details.

  • Do I have to register to attend a teleECHO session?

  • Yes.

  • Are the number of participates limited?

  • Yes. We cap participation to keep our teleECHO sessions interactive and to give participants an opportunity to get to know each other and to form a learning community. The cap for each of the teleECHO hubs is 30 people and currently most hubs are at capacity. We encourage you to Register Now to be added to the waitlist so that we can serve you as soon as possible.

  • Can staff from my health center register as a group?

  • No, individuals must register separately.

  • Can staff from my health center connect to a teleECHO session as a group?

  • As long as everybody is registered and not waitlisted, you can connect as a group.

  • Do I need to attend every session?

  • No, but we encourage continuous participation for 12 sessions so that you hear the entire curriculum. Because there is a waiting list, if you have gaps in participation, we will contact you to inquire if you plan to still participate. In general, after a person misses 3 sessions in a row, his/her status will be changed to inactive and this spot will be offered to the next person on the waitlist.

  • How long can I participate in a teleECHO session?

  • For any teleECHO hub without a waitlist, you can participate for as many teleECHO sessions as you like.

  • For any teleECHO hub with a waitlist, we graduate individuals who’ve had the opportunity to receive their Certificate of Completion.

  • What is involved in presenting a patient case during a teleECHO session?

  • Participants submit patient cases several days before the teleECHO session using a standard case template.

  • During the teleECHO session, the participant who submitted the case gives an oral case presentation, in a de-identified form.

  • Clarifying questions are solicited from other participants, then from specialists at the hub.

  • The facilitator invites recommendations and suggestions and facilitates a discussion about the teaching points raised by the presented case.

  • Recommendations are summarized and transmitted to the presenter electronically or via fax.

  • Any primary care team member may present a case, and we encourage presentations by all non-medical team members including Community Health Workers (CHWs) and Medical Assistants (MAs).

  • Do I have to attend the full 2 hours?

  • We strongly encourage participants to attend the full 2-hour teleECHO session. Because participation in each teleECHO session is capped, if you’re not able to participate for the full 2 hours, contact Opioid ECHO Clinic Coordinator at to discuss your situation further.

  • If I’m not able to attend at the time of the teleECHO session, can I watch a video of the session later?

  • We will record the lecture portion of each teleECHO session (~30 minutes), but, for privacy reasons, we will not record the case presentation portion (~90 minutes). The lecture videos will be made available on the Virtual Learning Community. Watching the video of the session does not count towards the completion of the certificate or CEU credits.

  • What is the Virtual Learning Community?

  • The VLC is an online collaborative community where participants can access resources, network with other participants, learn from one another, and encourage a collaborative environment. All participants are invited to join the VLC and can continue to participate even after graduation.

  • Do I have to remain with the same hub that I originally signed up for?

  • We recommend that participants stay with one hub so that a mentoring relationship can form between the hub specialists and the participant, and so participants can get to know each other and form a supportive learning community. However, a participant can switch to a different hub, if needed and if the hub has capacity; email to change your hub.

  • Do all participants from a health center have to be participate with the same hub?

  • No.

  • If I participate in the teleECHO program, I’m not spending time with my patients. How can my health center afford this?

  • According to Tonya Bowers, acting associate administrator of HRSA’s Bureau of Primary Health Care, health centers may use grants awarded by HRSA under Section 330 of the Public Health Services Act to support staff participation in ongoing educational and telementoring programs, such as these opioid teleECHO sessions.

  • Other advantages to you and your health center:
    • Participation in this teleECHO program can help you stay up to date on the latest evidence and best practices in treating patients who have opioid use disorder.
    • The community of learners in a teleECHO hub often start to feel like a supportive social and professional group, and this can help decrease isolation and provide support and encouragement.
    • You can earn free CME/CEUs from your desk.
    • Participants in teleECHO sessions report that it increases their job satisfaction.
    • The new skills you will learn will allow you to help your patients and your community with a very devastating, life-threatening disease.

    I was not able to attend the introductory session. Was it recorded?

  • Yes, you can find the December 6, 2016, video here.

  • A second Introductory Session was offered on June 23, 2017. You can find the video for that session here.

  • Do you have a question that was not answered? Email us at

    Contact Us: 505-925-2406            

    Click here to register for this no-cost Program.

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    This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under contract number HHSH250201600015C. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government